Mediacom Email Meltdown

If you use Mediacom Email, i.e: myemail@mchsi.com, you have probably been without Email for almost a week.  Although Mediacom sent promo emails since the beginning of December promising a great new Email system arriving soon with no need to do anything…. Mediacom’s email service has really been botched.  After calling Mediacom since December 10th and getting customer service agents who didn’t have a clue what was going on or promising me that it would be restored within a day…. We were able to reach Tier 1 tech support out of Des Moines this morning. The tech was quite helpful, but the fix is not the ” you don’t have to do anything” promised.

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